Managed Mobility
Managed Mobility combines a configurable technology foundation with operational management and programme governance for organisations that need a stronger operating layer.
In brief
Managed Mobility combines Zooper technology with operational management and governance. The enterprise, Zooper and professional fleet partners each have defined responsibilities that must be confirmed in the solution scope.
One managed operating layer.
- 01
Define accountability
Agree what remains with the enterprise and what is managed through the Zooper operating model.
- 02
Run connected workflows
Bring planning, execution, exception management and evidence into a managed routine.
- 03
Coordinate supply
Connect professional fleet operations to enterprise service requirements and operating controls.
- 04
Review performance
Use the operating record to support governance, service review and programme improvement.
In depth
More than a software handover
Managed Mobility is intended for organisations that need technology and an operating management layer to work together. It is not simply a licence with an undefined support arrangement.
The model needs a clear responsibility design. Enterprise stakeholders, Zooper operating teams and fleet partners should know which decisions, workflows and escalation points belong to each party.
Governance is part of the service
Mobility programmes depend on regular planning, execution, exception handling and service review. Managed operations should connect those activities to the technology record and programme governance.
Any particular service level, geographic availability or operating outcome must be validated before it is presented as a public commitment.
Questions and answers
How is Managed Mobility different from SaaS?
In SaaS, the enterprise operates the programme using Zooper technology. Managed Mobility adds operational management and programme governance, subject to the agreed scope.